Archive for June 2017

“You did what? What kind of idiot would do that?!” Keith’s fervent desire was to yell obscenities at the company executive on the other end of the phone line. No one would blame him, right? The user was 3,000 miles away from the office, using Wi-Fi to connect to the company’s VPN and had just…

Broken file links result in lost data, downtime, frustrated users and angry bosses. A user screaming, “my links aren’t working” is one of those unexpected emergency calls that take up your time and attention. Users set up complex interaction between files, such as Excel files that pull in numbers and information from multiple files. Users…